Refund & Return Policy

Refund & Return Policy

At Nano Surface Shield, we care about your satisfaction and stand behind the quality of our products. Since we specialize in advanced liquid coatings, we’ve created a return and refund policy that keeps things fair and safe for all our customers.

🔄 Returns

We want every customer to receive a product that’s fresh, sealed, and safe to use. 

At Nano Surface Shield, we’re committed to delivering premium quality and innovation in every drop. Because our ceramic coating is a liquid product, and to ensure the safety and integrity of what we send to our customers, we’re unable to accept physical returns once the product has been delivered — especially if it’s been opened or used.

But instead of sending it back, we invite you to keep the product as a symbol of our brand, and of your support as part of the Nano Surface Shield community.

Your purchase is more than a transaction — it's a contribution to a growing movement toward accessible, high-performance protection for everyone. By holding onto your product, you’re part of a mission to bring more affordable, high-quality innovations to the market.

If your experience didn’t meet expectations, we’ve got your back with our Satisfaction Guarantee below

💰 Satisfaction Guarantee – 100% Refund

If you're not completely satisfied with your purchase for any reason, we've got you covered.

We offer a full refund of your purchase — no hassle, no restocking fees, no hard feelings.

✅ To qualify:

  • Contact us within 30 days of delivery
  • Share your order number
  • Let us know what didn’t meet your expectations
  • (Optional) Provide photos or feedback to help us improve

Once reviewed, we’ll issue a 100% refund to your original payment method. Refunds are typically processed within 5–10 business days.

📬 Need Help? Let’s Talk.

Just email us at support@nanosurfaceshield.com with:

  • Your name
  • Order number
  • What went wrong (or what you expected)
  • Any supporting photos (optional but helpful)

We’re a community, and we’ll always do our best to make things right for you .